Last updated: January 2026

Cookies Policy

When in Culture (“we”, “us”, or “our”) uses cookies and similar tracking technologies across our website, video services, and digital Platforms.
This Cookie Policy explains what cookies are, how we use them, and your choices. It should be read alongside our Privacy Policy.
We aim to comply with applicable data protection and privacy laws in the regions where our users are located, including the UK, European Economic Area, and other international jurisdictions where our Platforms are accessed.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website or use digital Platforms. They help recognise your device and remember information about your visit.
Cookies may be set by us (first-party cookies) or by third parties (third-party cookies).

2. How We Use Cookies
Essential Cookies

These cookies are necessary for our Platforms to function. They enable:

  • Logging into your account
  • Processing purchases or subscriptions
  • Saving preferences (such as language or playback settings)
  • Security and accessibility

Without these cookies, key features may not work properly.

Analytics Cookies

These cookies help us understand how our Platforms are used, including:

  • Pages visited
  • Time spent on content
  • User behaviour and engagement

This helps us improve our content and user experience.

Functional Cookies

These cookies remember your choices and preferences to provide a more personalised experience.

Advertising and Marketing Cookies

Where used, these cookies may:

  • Deliver relevant advertising
  • Measure marketing performance
  • Track engagement across websites
3. Cookies on Our Platforms

When you use When in Culture services, we and authorised third parties may place cookies on your device for functionality, analytics, and (where enabled) marketing purposes.
Some third-party services may set their own cookies, which we do not control.

4. Cookie Duration
  • Session cookies: deleted when you close your browser
  • Persistent cookies: remain until they expire or are deleted
5. Managing Your Cookie Preferences

Some third parties provide tools to manage or opt out of their cookies. Please refer to their own policies for more information.Browser Settings
You can:Delete cookies
Block new cookies
Set site-specific preferences
Consent Choices
Where required by applicable laws in your region, we will ask for your consent before using non-essential cookies. You can accept or reject these cookies and update your preferences at any time.Third-Party Controls

6. International Data Transfers

As our services and third-party providers operate globally, your data may be transferred to and processed in countries outside your own. We take reasonable steps to ensure appropriate safeguards are in place.

7. Similar Technologies

These help us understand usage and improve our Platforms.We may also use technologies such as:Web beacons
Tracking pixels
Local storage

8. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

4. Cookie Duration

If you have any questions, please contact us at:
[email protected]

9. Contact Us
  • Session cookies: deleted when you close your browser
  • Persistent cookies: remain until they expire or are deleted

Opt-out: Users may opt out of non-essential cookies by selecting the option below. Upon opting out, we will, to the extent possible, delete any non-essential first party cookies in your browser and remember your cookie preference for your next visit. Please review your browser settings to remove third-party cookies.

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